Our product
Obex
The same discipline, pointed at your personal data.
Obex is our consumer privacy product. It comes from the same company and the same discipline: find the data, prove where it sits, then get rid of it properly.
The hardware side of what we do has an obvious limit. We can sanitise every drive in your building and the broker who bought your details in 2019 still lists your address on a public search page. That copy was never on a disk we could hold.
What the scan looks for
Obex checks the places UK personal data surfaces.
UK data brokers. 192.com, LocateGB and similar people-search sites, which publish names, ages, addresses and the other people living at that address.
Breach databases. The dumps where your email address and passwords have already leaked.
Public registers. Companies House filings carrying your service address, your date of birth and, on older documents, your home address. These behave differently from the rest, and the section below sets out why.
You get a report of what is exposed and where it sits. The scan is free, and the results are yours to keep if you go no further.
What the law gives you
Article 17 of the UK GDPR gives a right to erasure where the statutory grounds are met. It is a qualified right rather than an absolute one. Article 17(3) disapplies it in several situations, including where the processing is necessary to comply with a legal obligation, or for the establishment or defence of legal claims.
For people-search sites the practical route is often an objection under Article 21. Those sites rely on legitimate interests to hold your record, so the argument is about the balance between their interest and yours, and your circumstances feed into that balance directly.
Either way the controller has one month to respond under Article 12(3), and a refusal has to come with reasons. That deadline is the difference between this and the American removal services, which work through voluntary opt-out forms. A broker can ignore one, sit on it, or quietly restore the record later, and owe you nothing for any of it.
It is not a guarantee. Some records cannot be erased, and a refusal with sound reasoning behind it stands. What you get is a documented request, a reasoned answer, and a record of both.
The paid tiers send the requests on your behalf, chase the responses, and re-scan so you can see what has come down and what has crept back.
Companies House is a separate case
Companies House processes the register under a legal obligation and a public task. That puts it outside Article 17 in almost every case. If you are a director, your name, your appointments and your filing history stay on the public register, and no erasure request changes that.
What is available is narrower. Companies House operates its own statutory routes for suppressing a home address that has appeared on the register, and for withholding your full date of birth from the public record. Those are applications made under Companies House rules on their own terms, not erasure under the UK GDPR, and they do not remove the underlying record.
Any service implying it can delete you from the register is selling something it cannot deliver. Obex tells you what is showing and which of those routes applies to it.
Two surfaces, one problem
On a decommissioned laptop the data sits on hardware you control, so we destroy it at drive level and certify it per drive, referenced to the drive serial and the machine it came out of. That is set out under certified data destruction, along with the collection and manifest it runs on.
Online, the data sits in someone else's database. There is no drive to boot and no command to issue, so the tool is a legal notice rather than an erase.
The question does not change: where are the copies, what can be removed, and what proof do you hold at the end of it.
If you have hardware to clear, get a quote or email oliver@kiverefresh.com. If it is your own data you want off the internet, run the scan first and decide once you have read the report.
Common questions
Is the scan really free?
Yes. You run it, you get a report of what is exposed and where it sits, and you keep the report whatever you decide next. Nothing is removed at that stage and there is no obligation to go further. The paid tiers are for sending the requests, chasing the responses and re-scanning to catch what comes back.
What can you get removed?
Data broker and people-search listings are the realistic target. Those sites rely on legitimate interests to hold your record, so an Article 21 objection, or an Article 17 erasure request where the statutory grounds are met, puts the burden on them to justify keeping it. Breach data is a different matter. Once a dump is circulating it cannot be recalled, so the report tells you which accounts need new passwords rather than pretending the copies can be deleted. Some records cannot be erased at all, and we would rather say so than send a request that was never going to succeed.
What about Companies House?
Companies House holds the register under a legal obligation and a public task, which puts it outside Article 17 in almost every case. Directors cannot have their names taken off. There are separate statutory routes under Companies House rules for suppressing a home address that has appeared on the register and for withholding your full date of birth, and those are applications on their own terms rather than erasure requests. Anyone promising to delete you from the register is promising something that does not exist.
Is this the same company as Kivé Refresh?
Yes. Same company, same person doing the work. The hardware side sanitises drives and issues a certificate per drive against the serial number, which is set out in full under certified data destruction. Obex applies the same question to data that was never on hardware you owned.
How is this different from a US removal service?
Those services work through voluntary opt-out forms, and they are built around the American broker market. 192.com and LocateGB are not on their lists. A request made under the UK GDPR carries a statutory deadline instead: the controller has one month to respond under Article 12(3), and a refusal has to come with reasons. That does not mean every request succeeds. It means you get an answer someone can be held to, and a record of it. If you want to talk it through before starting, email oliver@kiverefresh.com or get in touch.