Old kit accumulates. A stack of laptops from the last refresh, two servers pulled out when you moved to cloud, monitors and docking stations piled against the wall of the comms room. It stays there because shifting it is a job nobody has time for, and because the drives inside it stay your responsibility until someone proves otherwise.
We take the lot away, wipe it, document it, and credit back what the working equipment is worth once the cost of collection and erasure is covered.
What we collect
- Laptops, desktops, workstations and all-in-ones
- Servers, rack equipment, storage arrays and UPS units
- Monitors, docks, keyboards, mice and cables
- Switches, routers, firewalls and access points
- Phones and tablets
Mixed ages and mixed conditions are fine. If you are unsure something is worth including, include it. Sorting is our job, not yours.
How a collection works
Email us with a rough count and a postcode. Rough is fine at this stage - "about forty laptops, a couple of servers, a pallet of monitors" tells us enough to plan the load. The person you email is the person who turns up.
Then we agree a date that suits you. Comms rooms rarely clear themselves during office hours, so if the only sensible window is early morning, after five, or a Saturday, say so. Term dates narrow it further for schools and trusts, and court diaries do the same to a law firm. We work around your hours rather than ours.
On the day, every asset is logged as it goes on the van: make, model, serial number, condition. Nothing leaves as "one box of laptops". The completed manifest is signed by both of us before the van pulls away, and your copy stays with you.
That manifest is the start of your audit trail. Every document that follows refers back to it.
What happens next
Drives are sanitised before anything else is done to the machine, and any drive that cannot be sanitised is physically destroyed. The method follows NIST SP 800-88 Rev. 1, and HMG Infosec Standard 5 where you need that standard applied. These are the standards we work to, not certifications we hold. The full method is set out on the certified data destruction page.
We never open, index or list what is on a drive. Nobody reads it on the way.
A Certificate of Data Erasure is issued per drive, referenced to the drive serial and to the serial of the machine it came out of. A laptop with two drives gets two certificates, and both tie back to one line on your manifest.
Once the data has gone, the hardware is tested. Anything with working life left is cleaned, repaired where repair makes sense, and resold. Anything past use is stripped for reusable parts and the remainder recycled under the WEEE Regulations 2013.
How the value comes back
Working equipment has a resale value. Each item is tested and graded after erasure, then priced against what comparable equipment is making at the time.
That resale value covers the cost of the collection and the erasure first. The balance is credited back to you, itemised per asset, so you can see how it was worked out.
Where a load is all end-of-life equipment with nothing sellable in it, the sums do not work that way. We quote the recycling cost before booking a date, and no charge is buried in the paperwork.
What you are left holding
- A signed manifest of every asset collected, by serial number
- A Certificate of Data Erasure for every drive, tied to the drive serial and the asset serial
- A record of what was resold and what went for recycling
Three years from now, when someone asks what happened to the laptop that used to sit on a departed employee's desk, you can answer with a serial number and a certificate rather than a memory of a van turning up. That is the evidence an auditor or a client's due-diligence questionnaire asks for, on one desk or a whole corporate IT estate.
We collect across Oxfordshire, Buckinghamshire, Berkshire, Northamptonshire and Warwickshire. Tell us what you have and we will get a date in the diary: get a quote or email oliver@kiverefresh.com.